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Billing Tips and Tricks

Billing procedures with an office visit: This is one of the most common errors in medical billing. Physicians are either billing for an...

The Discipline of Getting Things Done

Unless I can make this plan happen, it won’t matter. Execution is critical to any business. You can plan, dream, complain, brainstorm,...

Keep Them Coming Back

Devoted customers need more than a rewards program, says Sandy Rogers, the co-author of Leading Loyalty. Why is customer loyalty...

Three Ways Practices Can Be More Professional

It is no secret that the medical profession has had its fair share of challenges in recent years. The cost of healthcare, the need for...

Limes, Ice Cream, and The Four Seasons

I am currently sitting at a bar at a Four Seasons Hotel indulging in my love of ice cream. As I eat way too much sugar, I am watching the...